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We Help?

We offer a comprehensive range of industrial and commercial HVAC solutions including central air conditioning units, split systems, VRF systems, chillers, heat pumps, and custom refrigeration units. Our catalog includes leading brands and custom solutions for specialized applications.

Yes, we provide professional installation services through our certified network of HVAC workers across Bangladesh. Our team handles projects of all sizes, from small residential setups to large commercial installations in Dhaka, Chattogram, and beyond. Request a quote for installation assistance.

We partner with industry-leading manufacturers including Daikin, LG, Samsung, Carrier, Mitsubishi, General, Walton, and Minister. Our product selection ensures you find the perfect solution for any requirement and budget.

Absolutely. We specialize in custom HVAC solutions for unique industrial requirements. Our engineering team works closely with you to design and specify systems tailored to your specific needs.

We accept major credit cards (Visa, MasterCard, American Express), bKash, Nagad, bank wire transfers, and corporate purchase orders for verified businesses. All transactions are secured with industry-standard encryption.

Yes, we offer flexible EMI financing options through our partner banks in Bangladesh. Payment plans are available for qualified customers with competitive rates. Contact our sales team for more information.

For bulk orders, please contact our B2B sales team directly at b2b@coldflyer.com or call 09612-345678. We offer volume discounts and dedicated account managers for large orders.

Yes, we provide free quotes for all products and projects. Request a quote through our website or contact our sales team. Most quotes are generated within 24 hours.

Shipping times vary by product and location. Standard shipping takes 7-14 business days within Bangladesh, express shipping 2-4 business days. Heavy equipment may require additional time. Track your order for real-time updates.

Yes, we deliver to all 64 districts of Bangladesh. International shipping is also available for bulk orders. Contact us for specific shipping quotes for your location.

Shipping costs are calculated at checkout based on weight, dimensions, and destination. Orders over BDT 25,000 qualify for free standard shipping within Bangladesh. Freight shipping is available for large equipment.

Yes, all orders include tracking information. You'll receive tracking details via SMS and email once your order ships. Track your package through our website or the carrier's portal.

We offer a 30-day return policy for unused items in original packaging. Custom orders and installed items are not returnable. Contact our support team to initiate a return. Refunds are processed within 7 business days.

All products include manufacturer warranties typically ranging from 1-10 years depending on the product. Extended warranties are available at checkout. Register your product for warranty coverage.

To file a warranty claim, gather your purchase receipt and product serial number, then contact our support team. We'll guide you through the claims process and arrange repairs or replacements through our nationwide service network.

Repairs are handled by our certified service network covering Dhaka, Chattogram, Sylhet, Khulna, Rajshahi, and other major cities. Create a support ticket through your account or contact our service department directly.

Click 'Sign Up' in the navigation and complete the registration form. Accounts provide order tracking, history, and preferential pricing on many products.

Use the 'Forgot Password' link on the login page. You'll receive a password reset email. For security, the link expires after one hour.

Reach our support team via email at support@coldflyer.com, call 09612-345678, or use the live chat feature on our website. We're available Saturday-Thursday, 9AM-8PM. Our support team speaks both English and Bengali.

Yes, our loyalty program rewards repeat customers with exclusive discounts, early access to new products, and special offers. Enroll through your account dashboard.